All of the information in the Portal comes from your Chan Soon-Shiong Medical Center at Windber Electronic Health Record. This ensures that you have access to the most accurate, up-to-date information possible.
To log into the portal, either find Chan Soon-Shiong Medical Center at Windber within the MHealth App or visit the WindberCare Patient Portal link on www.windbercare.org. Then, simply enter your user name and password (see enrollment information on the reverse side of this page).
Yes, you can give family members, such as parents or healthcare proxies, access to your Portal. This needs to be done within your healthcare facility and requires consent from you and your family member(s).
Yes. Portal passwords are encrypted and URLs are re-written so that they cannot be copied and pasted. You and authorized family members are the only ones who can access your Portal. Also, a timeout feature protects your information if you leave the Portal page open.
There is a Contact Us section on the homepage of the Portal that allows you to submit any questions you have regarding the Portal. You can also reach us at 814-467-3636 or firstname.lastname@example.org.
Your health information prior to August 1, 2022 remains on the MyCare Patient Portal. Any documents you wish to keep will need to be saved to your computer or printed. The MyCare Patient Portal and all data therein will be retired at the end of 2022.